General

Device Lubrication

For lubricating PEV's, we recommend any type of dry lubricant, such as lithium grease or teflon (PTFE) lubricant. This lubricant can be used on bearings, and other moving parts on the vehicle.

Battery 0 Volts/device won't turn on reset

Seeing that the voltage is not reading at all, the BMS (battery controlelr) may have shut off from a controller short. Please do the following steps and record your results:1. Plug the charger into the wall and then into the battery and leave it for

Charger Voltage Check With Multimeter

Multi meter settings:Please see the following where:- The DC symbol is circled- The meter is set to test up to 200V DC. Your meters settings may be different, you'll just need to select a DC voltage setting that exceeds the voltage of the scooterIn o

Wobbly tire - how to reseat your tire

Generally, if your riding is not bumpy, or you can't see your tire wobbling while you ride, there's no need to try and reseat your tire. But, if you're feeling your tire off-track, you may have a tire that needs to be reseated. 1. Have your air pump

How can I confirm an appointment for a service or drop-off at the store?

If you need to confirm an appointment for a service or drop-off at our store, you can reach out to us to ensure we are expecting you. Once you contact REV Rides, we will confirm your appointment and make sure everything is set for your arrival. Pleas

Shipping / Delivery Times

Shipping Times:. Please refer to our shipping policy for more: revrides.com/policies

Are your vehicles street legal?

The legality of vehicles from REV Rides on the street can vary depending on local regulations. In cases where they can be made street legal, like dirt-bikes, the bike would need to be registered in your state, and retrofitted with safety components s

Can you change my shipping address after I have placed an order?

Yes, if you've submitted an order with incorrect shipping details, contact us as soon as possible. We can change the shipping address for you to ensure that your order is delivered to the right location. Shipping address changes must be submitted fro

Military Discount

We do offer a military discount. Our military discount is 5% off of eligible products. up to $100.Currently, On-Sale products are not eligible for any discounts, including military discount.Please send an image of your military ID/Induction or Discha

Help me find the right part

In an effort to keep you on the road, REV Rides stocks almost every part for all our rides - even the parts that aren't listed on our site. Please contact us if you are unable to find the part you're looking for: contact us

Warranty Policy, Shipping Policy, Cancellation Policy, Return Policy

To see all of our policies, please check out our policies page: revrides.com/policies

What is the actual top speed?

Legally, all vehicles sold on REV Rides are limited to 20MPH top speeds for on-road use. This allows the vehicles to be driven on road without license or registration, and they are classified as electric bikes. To see the top speed of the vehicle you

Is it possible to apply for or add REV Guard to my order after it's been delivered?

Unfortunately, REV Guard cannot be added after the personal vehicle has been delivered. It's important to make any desired additions or changes to your order before the final delivery to avoid any inconvenience.

What is the warranty policy for discounted models such as the single-motor Vsett 10?

For models that are deeply discounted such as the single-motor Vsett 10, we are unable to offer a 2-year warranty due to the significant price reduction. Typically, deeply discounted models come with a 1-year warranty. Please check the specific produ

Do you have any discounts?

Yes! We have discounts running all the time! Please check out our promotions page for the best discounts: https://revrides.com/pages/discounts?_pos=1&_psq=discount&_ss=e&_v=1.0

Do you offer in-store pickup / assembly?

We offer in-store pickup, and assembly for all our vehicles. Please contact us to schedule a pickup and/or a delivery: revrides.com/contact