REV Rides Support logo
REV Rides Support logo

All articles

Charger Voltage Check With MultimeterUpdated 4 months ago

Multi meter settings:
Please see the following where:
- The DC symbol is circled
- The meter is set to test up to 200V DC. Your meters settings may be different, you'll just need to select a DC voltage setting that exceeds the voltage of the scooter

In order for the manufacturer to cover the warranty, they require one video with proof of the issue, and the serial number of the device. Please send one video showing your issue, and then the serial number engraved on the neck of the scooter.



You'll want to connect the probes of your multmeter to pins 1 and 3 of your charger while it's plugged in. Be sure not to cross the leads on the multimeter while it is connected to the charger, as this could damage your charger or multimeter. Please see below, where I've circled the pins to connect your leads to. The orientation of the leads does not matter. Please send us a picture of this reading and the multimeter settings when you have it, and we'll continue troubleshooting. 
Where to connect the multimeter to the charger:


Was this article helpful?
Yes
No